Tag Archives: war

JPMO-HHGs Report Introduces New DPS Program Director

The July Monthly Activity Report… from JPMO-HHGs begins with an introduction by Col. Mark Hiryak, the new Program Director for the DPS project. Col. Miller retired prior to peak season, and there had been a temporary PMO in place until recently, when Col. Hiryak took over.
According to the report, system availabilty for DPS in July was 94.5%, which is well below their stated goal of 98%. However, it appears that most of the downtime was due to a problem

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DPS Report Highlights Efforts to Improve DPS System Performance

In wrapping up our recent series on DPS System Problems (see full list of articles here), we mentioned that DPS performance had been improving. The May DP3/DPS Monthly Activity Report…, recently released by JPMO-HHGS, details some of the efforts that were made during the previous month to improve the DPS system performance.
The report notes the problems with the system during the month of May. DPS  up-time was 95% for the month, below their stated goal of 98%.  

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DPS System Problems: Cause for Concern As Peak Season Starts

Note: This is the first in a series of posts looking at the concern over the DPS system performance during peak season.…
One week into this years peak season, there are still a lot of reasons for all participants in the DP3 program to be nervous about this summer. However, it seems like there is one overriding issues that is most concerning to industry and government, and that is the reliability and stability of the DPS computer system.
This is

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JPMO-HHGS Report Discusses DPS System Problems

As you might expect given the recent DPS system issues, JPMO-HHGS’ March Monthly Activity Report (formerly known as the WAR report) contained numerous references to the system’s problems and downtime. Col. Mike Miller noted in his executive summary that system uptime for March was 95%, which is below their goal of 98%. Col. Miller went on to note:

“In addition, we formed a Tiger Team with representatives from across the enterprise to come to root cause and to fix …

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DPS Shipment Percentage Decreasing During Peak Season

Each week, JPMO-HHGS provides a Weekly Activity Report (aka WAR report) to the Services and DPS TSP user group. One of the prominant statistics tracked in this WAR report is the percentage of shipments that are booked in DPS vs. TOPS. We have gone back and reviewed  the WAR reports since PPM was implemented in DPS, and have compiled this chart showing the percentages of shipments booked in DPS each week (note: No percentage was given for the week ending…

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DPS Problems Couldn’t Come at a Worse Time

“If DPS volume increases significantly, there will be much interest in seeing how DPS handles the increased load. JPMO-HHGS representatives seem fairly confident that the work they have done the last six months beefing up the capacity of the system will enable DPS to handle the upcoming increase. “

That is a section of our blog posting… from March 18th discussing the ramp up of DPS shipments. Well, almost exactly two months later, it is safe to say that there

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April 3-9 DPS WAR Report

A few notes from the most recent DPS/DP3 WAR report covering April 3-9:

  • Decision to use PPM and change the JFTR being worked by the services.  Next per diem MAP 13 Apr, Tue.  Next likely date for PPM “go live” is 15 Apr…6 days and counting! (from  Executive Summary by Col. Miller)
  • Upcoming GOSC:  The co-chairs are looking to hold the next GOSC in the DC area in about mid May.  More details to come. (from  Executive Summary by Col.
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Encrypted Link Addition Hopes to Increase Survey Response Rate

Most of the focus on the recent April 1 DPS software update… has been on the inclusion of PPM shipments, and the resulting increase in shipments that could be booked in DPS. However, the software update installed last Thursday contained another change that may also have a significant impact on the long term success of the DPS program. That change is the inclusion of the “encrypted link” to the Customer Satisfaction Survey (CSS), which allows a service member to take

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DPS Weekly WAR Report

A few notes from the most recent DPS/DP3 WAR report covering March 20-26:

  • Release 1.4.01:  Content has been tested by JPMO test team.  The final, very small patch will be delivered on Mon, 29 Mar, for JPMO testing, and then it will be made available for Services to review.  Content includes PPM, BlueBark, improved CSS (email with direct linked survey), interim excess cost, ship to other than authorized location, additional pickup, and a number of software fixes (SPRs).  A message
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JPMO-HHGS Shares “WAR” Report with TSPs

For the past few weeks, JPMO-HHGS has shared their DPS Weekly Activity Report with members of the TSP User Group. The WAR report, as it is known, outlines activities from the previous week related to the fielding of the DPS computer system. JPMO-HHGS has been creating this report for some time for the Services, but have only recently decided to share with the TSP community. We appreciate this increased sharing with Industry, and believe it can only help to improve

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