Tag Archives: Syncada

Offsets Causing “Payment Initiated” Delays in US Bank Payment System

Normally, when an invoice reaches “Payment Initiated” status in the US Bank Payment system (formerly known as PowerTrack), it quickly moves to “Payment Settled” status. Over the last few months, we have noticed a relatively small increase in the number of invoices in Payment Initiated status that are not moving to Payment Settled status.We have discovered that the reason for the delay is an offset that has been initiated against that SCAC.
The offset is being satisfied through an eBill

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Million Dollar Audit Exception Problem Fixed; Rating Errors Return to Hiding

We received notification from US Bank this morning that the software fix for the audit exception problem… was successfully installed last night. It appears to have rectified the problem of invoices being held in audit exception status when DPS rated the invoices higher than the TSP invoice amount. This morning, we are seeing the number of invoices in audit exception rapidly decline.
This was welcome news, since we had reached over one million dollars of invoices affected by this problem.

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Audit Exception Change Continues to Cause Cash Flow Problems

Last week, we noted the update that SDDC had published…, covering a few different problems in DPS invoicing. The problem that caused the most concern was an Audit Exception error in the US Bank Payment system. Unfortunately, that problem has still not been repaired, and the number of invoices affected is starting to climb.
A change occurred in early June to the way the US Bank system handles the situation when a TSP invoices less than the amount that

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Military Services Find 23 Million Reasons to Move Non-Temp to Electronic Billing

The long standing complaint of Non Temporary Storage (NTS) providers has been the extremely slow payment times. When it was recently announced that NTS billing would now be done electronically through the US Bank payments system, it was taken as welcome news that the military services had finally heard their complaints and decided to do something to improve payment times. While that probably factored into the services decision to move to electronic payments, there was another factor at work, one

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US Bank/Syncada Security Enhancements Occurring May 1

US Bank/Syncada has communicated to their users that effective May 1, 2011, they will be implementing enhanced log-in security measures. Following is the message that was sent out:

Your security is a U.S. Bank priority, that’s why beginning May 1, when you log in to the Syncada from Visa network, you will be asked for your user ID, password, and a security question. The security questions are available in the User Management System (UMS). Please take this chance to log …

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GSA Awards Third Party Payment Contract

During the recent AMSA Annual Meeting, GSA announced that they had awarded their third-party payment contract to Citi bank. Citi has joined the Syncada network, and will utilize Syncada to make payments under the contract. To add some confusion, Syncada is fifty percent owned by US Bank, and US Bank also offers the same payment services utilizing the Syncada network. So what is the effect of the decision by GSA to award their contract to Citi instead of US Bank?

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Daycos News Most Popular Posts of 2010

In March of last year,the Daycos News blog got a new look, and some new software to run the blog. Included in that software was some improved website analytics and reporting, which makes it easier to track how many people are visiting the blog, and what they are reading. Using those reports, we wanted to share the 5 most popular posts of 2010.

  1. What is Syncada, and what happened to PowerTrack? It may be a bit surprising that this
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New DPS Invoicing Transmission Issue Identified

Just as the recent transmission problems with CWA seems to be resolved, a new transmission problem involving DPS has appeared. During the last week, we have had over 1,400 invoices that have failed to move from the DPS system to the US Bank payment system, despite all line items being approved or denied. We first noticed the problem on Tuesday of last week with a small number of invoices, but the number has continued to grow each day.
You may…

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DPS Invoicing Problem May Be Resolved

We haven’t heard any official word yet, but it appears that the invoicing payment problem… caused by the last week’s DPS patch may be resolved. We had heard that Syncada was receiving invoices from DPS for the first time since last week, so we ran a query on our invoices. Sure enough, we can confirm that some DPS rated invoices have been transmitted to Syncada today to be matched for payment. It appears they are resending the invoices that have

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Payee Code Process Changes Moving Forward

As we posted earlier…, there is a lot of uncertainty about the process of issuing payee codes, but some progress is being made to clarify the way this will be handled in the future.  DFAS has decided they will no longer issue or maintain the payee codes used by TSPs for payment of electronic HHG invoices.  The US Bank  system still needs a payee code, but they don’t want to be the entity managing payee codes.
That leaves each

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