Tag Archives: peak season

“Hotwash” Currently Reviewing Peak Season

Today is second day of the Peak Season “Hotwash”, a meeting between various stakeholders to review the past peak season and suggest changes for the 2012 peak season. A similar meeting was held last year after the challenging 2010 peak season, and apparently proved useful enough to be held again this year. (Although they did change the name of the meeting, since the “After Action Review” they used last year apparently didn’t have enough pizzazz.) Service representatives, PPSOs, Industry Association

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SDDC Allows Unlimited Shipment Refusals During Peak Season

In another effort to maximize the full industry capacity during this busy peak season, SDDC has expanded on some earlier changes to the business rules for a limited time. Earlier this week, they released a message… (pdf link) announcing that TSPs will be able to refuse an unlimited number of shipments from now until July 31, 2011.
The DP3 business rules require a TSP to accept every shipment offered, or risk a 30 day suspension. The previous change allowed TSPs

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DPS System Problems: Click Count Limitations Are Threat to Human Users


Note: This is the sixth in a series of posts looking at the concern over the DPS system performance during peak season.…
Recently we posted about the newly imposed click count limitations in relation to their effect on web bots. However, it is important to remember that these click count limitations do not only apply to web bots, they are on all user accounts. That means the limit of 200 clicks per hour per user also applies to human users.

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DPS System Problems: Attack On the Web Bots


Note: This is the fifth in a series of posts looking at the concern over the DPS system performance during peak season.…
As the DPS system has struggled to stay online, there have probably been a lot of efforts behind the scenes to diagnose the source of the problems. While there are undoubtedly many reasons a computer system has technical issues, it appears that some on the government side have pointed a finger of blame at web bots, which automate

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SDDC Changes Rule Regarding Shipment Refusals

Late last Friday, SDDC issued the below message, that in their words was intended to clarify what they now consider a shipment refusal and what is considered a turnback. In their intent to clarify the difference between a refusal and a turnback, they have changed policy that was tweaked last month… to allow a limited number of shipment refusals or turnbacks by a TSP per GBLOC for the time period of May 15 – July 31.
Based on this message,

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DPS System Problems: Omission of Two-Way Interface Continues to Plague DPS


Note: This is the fourth in a series of posts looking at the concern over the DPS system performance during peak season.…
Nearly five years ago, I had my first opportunity to see a demonstration of the new DPS computer system. About 15 industry representatives gathered at SRA’s headquarters in Northern Virginia and got our first glimpse of the system that would become the focal point of this industry. At the conclusion of the demonstration, the attendees were given the

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DPS System Problems: Thin Margin for Error Creates Snowball Effect

Note: This is the third in a series of posts looking at the concern over the DPS system performance during peak season.…
Even its most ardent supporters would probably agree that the DPS computer system doesn’t have much excess capacity. It appears that it is normally using most of its capability just to keep up with the demand placed on it by its users. During the peak season, when there are more transactions that need to be entered into the

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DPS System Problems: Sink or Swim Without TOPS

Note: This is the second in a series of posts looking at the concern over the DPS system performance during peak season.…
Another reason for the increased concern about DPS performance is the lack of a fall-back system this summer. For the first time since DPS rolled out, TOPS is not available as a backup system. The decision was made to either sink or swim with DPS, and this summer we will find out the results of that decision.
During

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DPS System Problems: Cause for Concern As Peak Season Starts

Note: This is the first in a series of posts looking at the concern over the DPS system performance during peak season.…
One week into this years peak season, there are still a lot of reasons for all participants in the DP3 program to be nervous about this summer. However, it seems like there is one overriding issues that is most concerning to industry and government, and that is the reliability and stability of the DPS computer system.
This is

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SDDC Makes Last Minute Adjustments for Peak Season

The most anticipated, discussed, and dreaded peak season in recent memory has finally arrived. The 2011 personal property moving peak season officially began yesterday, but it seems like we have been talking about it since the end of last peak season. Recently SDDC sent out a message… making some last minute policy adjustments and reminders in an attemp to alleviate some of the capacity concerns for this peak season.
The first policy change announced by SDDC was a temporary suspension

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