Daycos News

This week, there was a widely published Associated Press story about “survey fatigue.” The article, which can be viewed on the USA Today website, highlights the frustration of consumers with the increasing number of survey requests. Here are a couple of passages from the article:

 While market-research polls have been conducted for decades, customer-satisfaction surveys have proliferated in recent years because of technology, a growing emphasis on getting data to shape decisions and measure results, and a drive to …

There has been considerable discussion  about the causes of peak season problems this summer, and most agree that there are many factors that have come into play to cause these issues. One factor that has been mentioned is the DPS distribution model, and a recent phone call we received from a TSP offered an excellent example of how the DPS distribution model can contribute to the peak season problems.
This small TSP had gone all year without a single DPS…