Daycos News

The Daycos September Monthly Newsletter has been sent out, and can be viewed here. A few of the topics in this month’s newsletter include:
DPS Notices of Overcharge Cause Concern
JPMO-HHGS Names New Program Manager
Improvements Made to Daycos’ Image Billing
If you did not receive an email with this month’s newsletter, but would like to receive it directly each month, please feel free to subscribe here: Daycos Newsletter.

The following article was taken from our Daycos September 2009 Newsletter:
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While we have been fairly positive in our recent evaluations of DPS invoicing, one area that has continued to concern us is the likelihood of GSA Notices of Overcharge on DPS invoices. Recently we have received a few Notices of Overcharge (NOC) on DPS invoices, and they have confirmed our belief that the biggest issue facing DPS invoicing is the risk of GSA NOCs down the road.…

We wanted to inform you of a minor change we will be making to the AccuBill program. Effective Monday, September 14, 2009, if your AccuBill session has been inactive for a period of one hour or more, the program will automatically log you out of the system. This will require you to log in to start a new AccuBill session the next time you use it. We strive to make every effort to continue providing you the latest updates and…

The price of fuel was $2.65 per gallon as reported on Monday, September 7, 2009 making the upcoming FSC rates for the period 9/15/09 through 10/14/09 as follows:

GBL Domestic HHG / International HHG & UB – 2%
GSA Domestic HHG – $0.14
GSA International HHG and BAG – $0.14

Our office will be closed on Monday, September 7th in observance of the Labor Day holiday. Normal office hours will resume on Tuesday, September 8th.
We thank you for your business and wish everyone a safe and happy holiday.

For the past few months, we have been working on new marketing materials, trying to create a uniform, consistent look to put with the face of Daycos. One area that has received the most attention is the change in our website.
We are pleased to announce that our Daycos public website (www.daycos.com) has been completely redesigned and is up and running in full force. We invite you to check out our site and take a look at all of the new…

We have received the following correspondence several times over the last week when contacting DFAS-Indy personnel:

This email is to inform you that due to shortage of personnel in the customer service department we are behind on our turn-over for normal response time. Therefore please be advised that we re respond as soon as possible and we ask the you indulge us with your patience. Thank you in advance.

The slower turn around time has not contributed to any…

Working diligently this time of year to help get all of the invoices billed each day, we would like to introduce you to one of our employees in the Production Department, Audrey Alder.

As we know, working in a new system brings forth a number of challenges and potential delays. So far, DPS has proven that it is crucial that TSPs and their representatives make every effort to keep all information entered into DPS timely to avoid any unnecessary delays in payment.
Last month we posted regarding a large number of invoices that were rejected in DPS due to various reasons. Since that time, we have been working through the backlog of…

The price of fuel was $2.55 per gallon as reported on Monday, August 3, 2009 making the upcoming FSC rates for the period 8/15/09 through 9/14/09 as follows:

GBL Domestic HHG / International HHG & UB – 1%
GSA Domestic HHG – $0.05
GSA International HHG and BAG – $0.05