Daycos News

A few weeks ago, we wrote about the delays with invoices processing to payment in PowerTrack. Initially, users were having problems getting with PowerTrack accepting manual and electronic updates to existing invoices in PowerTrack. The issue with making manual updates has been corrected, however, to date, we are still unable to submit a corrected invoice to electronically make changes to a previously submitted invoice. We have been in contact with PowerTrack/Syncada daily and understand they have escalated the issue, but are uncertain of when it will be resolved.

For those billing customers that utilize our PT follow-up service, our staff has been manually working the invoices in PowerTrack to make the necessary changes for Audit Exception invoices to pay. We will continue to do so until we receive further word from PowerTrack/Syncada that this issue has been resolved.

We were advised by Syncada/PowerTrack mid-week last week that invoices previously submitted to PowerTrack that had changes or corrections made to them in PowerTrack last week, either manually through the PowerTrack User Interface, or electronically via EDI, were not maintaining the updates that had been made.

We have been monitoring the situation closely, as we submit a number of corrected invoices daily from our office to match Audit Exception invoices as part of our follow-up service to our billing customers. Since updates have not been working, this has temporarily halted the payment of invoices that have gone into Audit Exception status.

We have been in continued contact with Syncada/PowerTrack to resolve this issue and received word from them this morning that the ability to make manual updates was fixed over the weekend and that their technical team is reviewing the remaining issues to resolve them as quickly as possible. We will keep you posted on any further updates we receive.

Our billing program and AccuBill have recently been updated with the DW09 changes found in the D-17 Solicitation that went into effect for Domestic shipments with pickup dates of 11/01/09 and after.

The changes are as follows:

DOM – new tariff updates (D-17)

The listed ‘Summary of Changes’ for the new tariff contain verbiage changes, no programming required.

1. Added wording to Item 402 (packing and unpacking): The PPSO may also authorize crating for any size flat screen television but the cost of crating will not exceed the $105.00 charge for the corrugated carton designed specifically for flat screen televisions. If the crating cost is less than $105.00 TSP will bill the lesser cost.

2. Item 420 – Fuel Surcharge (Linehaul Only) – Verbiage added for Clarification.

Please Note: No rates have been increased or updated within this Tariff. As well, there are no additional Changes or Amendments posted for Tariff D-17 at this time.

Our billing program and AccuBill have recently been updated with the IW09 changes found in the I-23 Solicitation that went into effect for International shipments with pickup dates of 10/01/09 and after.

The changes are as follows:

INT/BAG – new tariff updates (I-23)

1. Updated rate for Extra Pickup/Delivery Overseas, excluding Alaska and Hawaii to 29.10 was 14.10.

2. Updated rate for excess over 100 Miles Extra Pickup/Delivery to .20 was .10.

3. Item 513 – Fuel Surcharge (CONUS, Including Alaska and Hawaii) – Verbiage added for Clarification only.

CHANGE 1 to I-23 –effective 10-01-09
1. Item 432 – clarified authorization to allow reimbursement for VACIS charges.

2. Appendix 10B – Corrected typographical error for country of Kazakhstan, Astana.

The price of fuel was $2.59 per gallon as reported on Monday, July 6, 2009 making the upcoming FSC rates for the period 7/15/09 through 8/14/09 as follows:

GBL Domestic HHG / International HHG & UB - 1%
GSA Domestic HHG - $0.95
GSA International HHG and BAG - $0.95

NOTE - With the reported cost of fuel now exceeding the $2.50 baseline amount the fuel adjustment will apply for the first time in six months for the specified period.

As of 11 AM CST this morning, we have been unable to access DPS, CWA, or PowerTrack all morning. DPS had a scheduled downtime that was supposed to end at 5 AM, but it has not come back up yet. CWA is also inaccessible, and while we can login to PowerTrack, there is no other functionality that seems to be working. While it is not unusual for DPS to be down, it is less common to have problems with CWA and PowerTrack. It is unfortunate that all three systems would go down during the busiest time of the year. Hopefully, these systems will come back online soon, so that we can keep up with our workload, and the PPSOs can do the same.

Over the course of the last week, there has been a growing number of I-22 International invoices that have gone into Audit Exception in PowerTrack (PT) due to CE07 rating errors in CWA. CE07 rating errors mean that the CWA rating engine was unable to identify the rate area to correctly rate the invoice. This is not a new error, but is appearing on a much larger scale that usual.

We have opened a help ticket with the CWA Help desk who is aware of the issue and working to resolve the rating problems as quickly as possible. In the meantime, we will continue to rebill all affected invoices for our billing customers that we handle the PT/CWA follow-up for, using the MISC item code to get the charges paid as timely as possible.

Our billing program and AccuBill have recently been updated with the DS09 changes found in the D-16 Solicitation that went into effect for Domestic shipments with pickup dates of 05/01/09 and after.

The changes are as follows:

DOM – new tariff updates (D-16)

A. The listed ‘Summary of Changes’ for the new tariff contain verbiage changes, no programming required.

B. Although not listed on the ‘Summary of Changes’ page for the new tariff, these next items were coded in red – reflecting a rate change to implement.

1. Updated Accessorial Services Rates for all States – Item 400 listing of all States, Counties, Rates, etc.
2. Partial delivery weighing fee increased to 60.33 was 59.60
3. Reweigh fee increased to 60.33 was 59.60
4. Appliance increased to 18.92 was 18.69
5. All Bridge/Ferry Rates increased rates by pennies.
6. Non-Temp and Packing Inspection increased to 3.03 was 2.99
7. CONUS SIT Delivery related rates increases Schedules A through R.

We have been advised of the following by a representative of U.S. Bank/PowerTrack earlier this afternoon regarding the status of the PowerTrack site today:

Dear All,
PowerTrack experienced a power grid issue in one of our data centers. The back up power systems have been successfully restored. We are currently bringing the systems back on line in accordance with our recovery plan to ensure no security compromises or data corruption. This only impacts the use of the PowerTrack application and the ability to process EDI files. The restoration of the PowerTrack system is expected to finish by 6:00 am Central Time U.S. (1:00 am GMT) on 4/17.

PowerTrack is confident that all problems will be resolved by tomorrow morning, at which time we will submit all EDI files that could not be accepted today. We will monitor those files and work with PowerTrack personnel to make sure that all invoices transmit successfully.

Our billing program and AccuBill have recently been updated with the IS09 changes found in the I-22 Solicitation that went into effect for International shipments with pickup dates of 04/01/09 and after.

The changes are as follows:

INT/BAG – new tariff updates (I-22)

A. CONUS SIT related rates increases.

B. INT reweigh to 60.33 was 59.60.

C. BAG reweigh to 27.17 was 26.84.

D. SIT and Warehouse Handling Charges – INT raised.

E. SIT and Warehouse Handling Charges – BAG raised.

F. INT Delivery from SIT increases to Schedule A through X

G. BAG delivery from SIT increases:

1. CONUS increases to 21.38 from 21.12
   Local Del Minimum increases to 47.59 from 47.02
   Long Del Minimum increases to 61.04 from 60.30
2. ALASKA increases to 20.52 from 20.27
   Local Del Minimum increases to 47.59 from 47.02
   Long Del Minimum increases to 61.04 from 60.30
3. GERMANY increases to 10.11 from 9.99
   Local Del Minimum increases to 47.59 from 47.02
   Long Del Minimum increases to 39.00 from 38.53
4. HAWAII increases to 18.03 from 17.81
   Local Del Minimum increases to 47.59 from 47.02
   Long Del Minimum increases to 61.04 from 60.30
5. ALL OTHER increases to 5.87 from 5.80
   Local Del Minimum increases to 47.59 from 47.02
   Long Del Minimum increases to 39.11 from 38.64

H. Outer Island sit delivery increases to 12.03 from 11.88.

I. BAG miles over 30 administrative rate increases to 19.92 from 19.68.

J. INT and BAG Partial Reweigh to 60.33 was 59.60.

K. The remaining tariff updates reflect wording changes only.

CHANGE 1 to I-22 – effective 04-01-09

1. Corrected SIT rate for HAFC in Florida.

2. Corrected schedule R delivery rates for International.