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Corrected Invoices

A few weeks ago, we wrote about the delays with invoices processing to payment in PowerTrack. Initially, users were having problems getting with PowerTrack accepting manual and electronic updates to existing invoices in PowerTrack. The issue with making manual updates has been corrected, however, to date, we are still unable to submit a corrected invoice to electronically make changes to a previously submitted invoice. We have been in contact with PowerTrack/Syncada daily and understand they have escalated the issue,…

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Payment Delays in PowerTrack

We were advised by Syncada/PowerTrack mid-week last week that invoices previously submitted to PowerTrack that had changes or corrections made to them in PowerTrack last week, either manually through the PowerTrack User Interface, or electronically via EDI, were not maintaining the updates that had been made.
We have been monitoring the situation closely, as we submit a number of corrected invoices daily from our office to match Audit Exception invoices as part of our follow-up service to our billing customers.…

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Tariff Updates for DW09

Our billing program and AccuBill have recently been updated with the DW09 changes found in the D-17 Solicitation that went into effect for Domestic shipments with pickup dates of 11/01/09 and after.
The changes are as follows:

DOM – new tariff updates (D-17)
The listed ‘Summary of Changes’ for the new tariff contain verbiage changes, no programming required.
1. Added wording to Item 402 (packing and unpacking): The PPSO may also authorize crating for any size flat screen television but

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Tariff Updates for IW09

Our billing program and AccuBill have recently been updated with the IW09 changes found in the I-23 Solicitation that went into effect for International shipments with pickup dates of 10/01/09 and after.

The changes are as follows:
INT/BAG – new tariff updates (I-23)
1. Updated rate for Extra Pickup/Delivery Overseas, excluding Alaska and Hawaii to 29.10 was 14.10.
2. Updated rate for excess over 100 Miles Extra Pickup/Delivery to .20 was .10.
3. Item 513 – Fuel Surcharge (CONUS, Including

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Fuel Surcharge for Period 7/15/09 to 8/14/09

The price of fuel was $2.59 per gallon as reported on Monday, July 6, 2009 making the upcoming FSC rates for the period 7/15/09 through 8/14/09 as follows:

GBL Domestic HHG / International HHG & UB – 1%
GSA Domestic HHG – $0.95
GSA International HHG and BAG – $0.95

NOTE – With the reported cost of fuel now exceeding the $2.50 baseline amount the fuel adjustment will apply for the first time in six months for the…

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A Trifecta of Problems

As of 11 AM CST this morning, we have been unable to access DPS, CWA, or PowerTrack all morning. DPS had a scheduled downtime that was supposed to end at 5 AM, but it has not come back up yet. CWA is also inaccessible, and while we can login to PowerTrack, there is no other functionality that seems to be working. While it is not unusual for DPS to be down, it is less common to have problems with CWA…

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Payment Delays for I-22 Shipments

Over the course of the last week, there has been a growing number of I-22 International invoices that have gone into Audit Exception in PowerTrack (PT) due to CE07 rating errors in CWA. CE07 rating errors mean that the CWA rating engine was unable to identify the rate area to correctly rate the invoice. This is not a new error, but is appearing on a much larger scale that usual.
We have opened a help ticket with the CWA Help…

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Tariff Updates for DS09

Our billing program and AccuBill have recently been updated with the DS09 changes found in the D-16 Solicitation that went into effect for Domestic shipments with pickup dates of 05/01/09 and after.
The changes are as follows:

DOM – new tariff updates (D-16)
A. The listed ‘Summary of Changes’ for the new tariff contain verbiage changes, no programming required.
B. Although not listed on the ‘Summary of Changes’ page for the new tariff, these next items were coded in red

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PowerTrack System Update

We have been advised of the following by a representative of U.S. Bank/PowerTrack earlier this afternoon regarding the status of the PowerTrack site today:

Dear All,
PowerTrack experienced a power grid issue in one of our data centers. The back up power systems have been successfully restored. We are currently bringing the systems back on line in accordance with our recovery plan to ensure no security compromises or data corruption. This only impacts the use of the PowerTrack application

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Tariff Updates for IS09

Our billing program and AccuBill have recently been updated with the IS09 changes found in the I-22 Solicitation that went into effect for International shipments with pickup dates of 04/01/09 and after.
The changes are as follows:

INT/BAG – new tariff updates (I-22)
A. CONUS SIT related rates increases.
B. INT reweigh to 60.33 was 59.60.
C. BAG reweigh to 27.17 was 26.84.
D. SIT and Warehouse Handling Charges – INT raised.
E. SIT and Warehouse Handling Charges – BAG

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