Daycos News

A big part of what we do at Daycos is to continuously try to come up with ways to improve the services we provide to our customers. The most current example of that effort is an upgrade to our billing system. This new system will not only help us to become more efficient in the invoicing service we provide, it will also make things easier on your end. One of the most promising results we’re looking for from this change…

On October 1st, in conjunction with the DOD release of the newest version of DTOD (Defense Table of Official Distances), ALK Technologies released its newest version of PCMiler, version 25.1. PCMiler is the commercial version of governments DTOD and is currently used for figuring Conus miles for all TOPS shipments, Conus miles for DPS International shipments, and mileage for DPS Domestic (400NG) shipments that require mileage calculations for locations within the same ZIP3.
As with previous years, even though the…

TSPs recently received notification that as commercial users within ETA (Electronic Transportation Acquistion), they must validate all ETA login ID’s associated with their SCAC annually, in order for those logins to remain active. The notification was sent via email to the CEO or Trusted Agent (TA) for each TSP.
Attached to the notification was a letter that provided a list of ETA login ID’s (including the users name, email, organization, and user role) that the TSP is responsible for validating.…

Late last Friday, SDDC issued the below message, that in their words was intended to clarify what they now consider a shipment refusal and what is considered a turnback. In their intent to clarify the difference between a refusal and a turnback, they have changed policy that was tweaked last month… to allow a limited number of shipment refusals or turnbacks by a TSP per GBLOC for the time period of May 15 – July 31.
Based on this message,

US Bank/Syncada has communicated to their users that effective May 1, 2011, they will be implementing enhanced log-in security measures. Following is the message that was sent out:

Your security is a U.S. Bank priority, that’s why beginning May 1, when you log in to the Syncada from Visa network, you will be asked for your user ID, password, and a security question. The security questions are available in the User Management System (UMS). Please take this chance to log …

We recently received an email from the DFAS-Indianapolis Transportation Payment Office advising of a change to their customer service email address. The previous customer service email address, Dtp.customer.service.dfas-in@dfas.mil, will be deactivated and is being replaced by the new email address for the payment office, DTPCustomerService@DFAS.MIL. Following is the message that we received:

Effective immediately, The Indianapolis Transportation Payment Operation, Customer Service email address streamlines to just one email inquiry address pathway DTPCustomerService@DFAS.MIl. This NEW email inquiry link is also available …

It’s that time of year again! We are quickly approaching the start of the summer season, and the May 15th implementation of the recently filed 2011 DPS rates. Since there are no publicly published DPS rates, Daycos needs to obtain the DPS filed rates from our customers.
We have a few options for obtaining filed rates for our billing purposes. Daycos can pull your rates directly from DPS at the time of billing, but keep in mind that if we…

We have received a number of questions in the last few days regarding the lack of payments being made by USBank’s Payment System for DPS and CWA invoices. Throughout this week, we have been working on two separate issues that are affecting the processing of a large number of DPS and CWA invoices and payments.
The first issue is resulting from problems with invoices transmitting from the USBank Payment System to DPS and CWA. The second issue is affecting invoices…

Over the last week, we have experienced a number of problems accessing and successfully transmitting invoices to CWA. Initially, we were having problems logging into CWA to pull our daily reports and monitor invoices. Shortly after we began to notice that very few invoices were going to, or coming from CWA. Because we were unable to log in to CWA and access our reporting, we were not sure where the transmission errors were happening and contacted both the CWA and…

We recently posted regarding the rating issue affecting item 513A for fuel surcharge billed on International HHG and UB DPS shipments.   The number of shipments affected by this rating error continued to steadily climb over the last few weeks. We had not heard from the DPS Help Desk when a permanent resolution could be expected, until today when this message was sent from DPS to TSPs advising them of the following:

SUBJECT:  DPS UNABLE TO RATE 513A (FOR ORIGIN)
It …