Archive | May, 2011

DPS System Problems: Sink or Swim Without TOPS

Note: This is the second in a series of posts looking at the concern over the DPS system performance during peak season.…
Another reason for the increased concern about DPS performance is the lack of a fall-back system this summer. For the first time since DPS rolled out, TOPS is not available as a backup system. The decision was made to either sink or swim with DPS, and this summer we will find out the results of that decision.
During

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Daycos Closed for Memorial Day

Daycos will be closed on Monday, May 30th in observance of Memorial Day. We will resume our normal business hours on Tuesday, May 31st.
We thank you for your business and wish you all a safe and fun holiday!…

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DPS System Problems: Cause for Concern As Peak Season Starts

Note: This is the first in a series of posts looking at the concern over the DPS system performance during peak season.…
One week into this years peak season, there are still a lot of reasons for all participants in the DP3 program to be nervous about this summer. However, it seems like there is one overriding issues that is most concerning to industry and government, and that is the reliability and stability of the DPS computer system.
This is

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Daycos May 2011 Newsletter

The Daycos May Monthly Newsletter has been sent out, and can be viewed here.  A few of the topics in this month’s newsletter include:

  • Military Services Find 23 Million Reasons to Move Non-Temp to Electronic Billing
  • Daycos’ New & Improved Customer Support Department
  • SDDC Makes Last Minute Adjustments for Peak Season
  • Staying Connected with Daycos

If you did not receive an email with this month’s newsletter, but would like to receive it directly each month, please feel free to …

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Military Services Find 23 Million Reasons to Move Non-Temp to Electronic Billing

The long standing complaint of Non Temporary Storage (NTS) providers has been the extremely slow payment times. When it was recently announced that NTS billing would now be done electronically through the US Bank payments system, it was taken as welcome news that the military services had finally heard their complaints and decided to do something to improve payment times. While that probably factored into the services decision to move to electronic payments, there was another factor at work, one

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SDDC Makes Last Minute Adjustments for Peak Season

The most anticipated, discussed, and dreaded peak season in recent memory has finally arrived. The 2011 personal property moving peak season officially began yesterday, but it seems like we have been talking about it since the end of last peak season. Recently SDDC sent out a message… making some last minute policy adjustments and reminders in an attemp to alleviate some of the capacity concerns for this peak season.
The first policy change announced by SDDC was a temporary suspension

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Fuel Surcharge for Period 5/15/11 to 6/14/11

The price of fuel was $4.12 per gallon as reported on Monday, May 2, 2011 making the upcoming FSC rates for the period 5/15/11 through 6/14/11 as follows:

GBL Domestic HHG / International HHG & UB – 17%
GSA Domestic HHG – $1.62
GSA International HHG and BAG – $1.62…

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Enhanced DPS Blackouts Still Awaiting Testing as Peak Season Nears

In the aftermath of last year’s peak season problems, much time was spent looking for solutions that could be implemented prior to this summer. One area that was quickly identified as a candidate for improvement was the DPS blackout capability. Specifically, by making blackouts more granular, it was hoped that during this peak season TSPs could better isolate areas where they were out of capacity, and not need to blackout larger areas than necessary.
There are two main improvements that

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