Archive | November, 2010

Daycos Offers Uncollectable Invoice Follow-Up Service

With the summer season winding down, many TSPs are now finding the time to clean up some of their outstanding invoices. There are likely to be some invoices that, despite substantial effort, have not been paid. The problem may be a technical issue that causes an invoice to be repeatedly rejected, an incorrect calculation in your billing program, or perhaps somebody involved in the invoicing approval process dropped the ball. Regardless of the reason, in today’s environment, TSPs need to
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Happy Thanksgiving!

The Daycos office will be closed on Thursday, November 25th for the Thanksgiving holiday. Our office will be open on Friday, November 26th from 8:00am to 2:00pm CST.

We thank you for your business and hope that you have a safe and happy Thanksgiving holiday!
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Daycos November 2010 Newsletter

The Daycos November Monthly Newsletter has been sent out, and can be viewed here. A few of the topics in this month’s newsletter include:
DPS SIT Rating Issue Discovered
Daycos Can Help With Uncollectable Invoices
Daycos Goes to Prom
PPF Covers Many Topics
If you did not receive an email with this month’s newsletter, but would like to receive it directly each month, please feel free to subscribe here: Daycos Newsletter….

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DPS SIT Rating Issue Discovered

The rating of SIT and related charges in DPS has always been a difficult process, and recently JPMO-HHGS discovered a rating issue that will affect many SIT invoicing charges. We had identified that DPS was using the wrong SIT rates in a number of circumstances, and had opened multiple help desk tickets for incorrect rates. Investigating those problems, JPMO-HHGS determined that DPS was programmed to use the SIT rates for the installation location on the GBL, instead of the delivery…

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PPF Covers Many Topics

Earlier this month, SDDC held the Personal Property Forum (PPF) in O’Fallon, Illinois to discuss items of interest to TSPs and the Military Services. The format was similar to the last PPF held in that there was an effort to keep the focus on larger, more general issues, instead of specific day-to-day issue. Below is a highlight of some of the topics discussed, although not a comprehensive review of every topic covered.
Profitability of HHG Industry…: Mike Williams, Deputy

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MidSouth Requests

MidSouth has officially sent out their first run of post-audit documentation requests for the season.  As part of our billing service, we would like to remind you that Daycos will fulfill your MidSouth requests on your behalf by using the documentation we were provided during billing when you provide the request to our office.  We ask that the MidSouth requests be emailed to midsouth@daycos.com… for processing.

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Upcoming DPS Changes Published in Exhaustive Detail

Ever since DPS started receiving regular patches and fixes, one of Industry’s major complaints has been that there has been no notification of what changes are being included. Fixes were being installed and changes were being made, and TSPs did not know about them until they stumbled across them in DPS or heard about them well after the fact.
Well, it appears JPMO-HHGS has heard those concerns, and reacted in a way that provides plenty of detail of an upcoming

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New DPS Invoicing Transmission Issue Identified

Just as the recent transmission problems with CWA seems to be resolved, a new transmission problem involving DPS has appeared. During the last week, we have had over 1,400 invoices that have failed to move from the DPS system to the US Bank payment system, despite all line items being approved or denied. We first noticed the problem on Tuesday of last week with a small number of invoices, but the number has continued to grow each day.
You may…

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Fuel Surcharge for Period 11/15/10 to 12/14/10

The price of fuel was $3.07 per gallon as reported on Monday, November 1, 2010 making the upcoming FSC rates for the period 11/15/10 through 12/14/10 as follows:

GBL Domestic HHG / International HHG & UB – 6%
GSA Domestic HHG – $0.56
GSA International HHG and BAG – $0.56…

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