Archive | October, 2010

CWA Invoicing Delays

Over the last week, we have experienced a number of problems accessing and successfully transmitting invoices to CWA. Initially, we were having problems logging into CWA to pull our daily reports and monitor invoices. Shortly after we began to notice that very few invoices were going to, or coming from CWA. Because we were unable to log in to CWA and access our reporting, we were not sure where the transmission errors were happening and contacted both the CWA and…

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SDDC Official: 50/50 Chance of Outsourcing Personal Property

During last week’s SDDC Pacific meeting, Michael Williams, the Deputy to the Commander of SDDC, was asked a question about the possibility of the personal property program being outsourced. Mr. Williams responded that due to the success they have seen with outsourcing the DTCI program on the freight side, as well as the POV contract, outsourcing the personal property program will be getting “a hard look in the coming years.” He went on to say that the chances of the…

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Daycos October 2010 Newsletter

The Daycos October Monthly Newsletter has been sent out, and can be viewed here.  A few of the topics in this month’s newsletter include:

  • DPS Invoicing Problem Highlights Importance of Testing
  • Daycos Receives Governor’s Excellence in Wellness Award
  • Daycos Services Continue Even After Payment

If you did not receive an email with this month’s newsletter, but would like to receive it directly each month, please feel free to subscribe here: Daycos Newsletter.

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DPS Invoicing Problem Highlights Importance of Testing

Last month a patch was installed on the DPS system that, among other problems, caused all invoice transmissions between DPS and the US Bank payment system to error out, delaying thousands of invoices. This problem received a lot of attention, mainly because anything that keeps TSPs from getting paid always gets a lot of attention. However, it also was noteworthy because it was a very unusual occurrence. Fortunately, there have been very few major invoicing problems in the short history…

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Tariff Updates for IW10

Our billing program and AccuBill have recently been updated with the IW10 changes found in the I-25 Solicitation that went into effect for International shipments with pickup dates of 10/01/10 and after.
The changes are as follows:

INT/BAG – new tariff updates (I-25)
1.  Incorporated the following Army/Navy Regionalization consolidations:
a. South Carolina – Transferred responsibility of CANQ to AGFM
2.  CONUS SIT related rates increases, Item 518.
3.  SIT and Warehouse Handling Charges – INT raised.
4.  SIT and …

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DPS 513A Rating Error Update

We recently posted regarding the rating issue affecting item 513A for fuel surcharge billed on International HHG and UB DPS shipments.   The number of shipments affected by this rating error continued to steadily climb over the last few weeks. We had not heard from the DPS Help Desk when a permanent resolution could be expected, until today when this message was sent from DPS to TSPs advising them of the following:

SUBJECT:  DPS UNABLE TO RATE 513A (FOR ORIGIN)
It …

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SDDC Publishes DP3 Newsletter

In the early days of the CWA system, SDDC used to publish a CWA News U Can Use newsletter. It appears that this communication is being revived with the publication of the DP3 News U Can Use September 2010 Newsletter. It contains articles on Phase III, Special Solicitations, Diversions, iUB Overflows, as well as some invoicing and CSS metrics.
Combined with the recent publication of DPS metrics on the move.mil website…, there appears to be a deliberate attempt

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Fuel Surcharge for Period 10/15/10 to 11/14/10

The price of fuel was $3.00 per gallon as reported on Monday, October 4, 2010 making the upcoming FSC rates for the period 10/15/10 through 11/14/10 as follows:

GBL Domestic HHG / International HHG & UB – 5%
GSA Domestic HHG – $0.50
GSA International HHG and BAG – $0.50…

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Item 513A Causing DPS Rating Error

Over the last few weeks, we have noticed that DPS is unable to rate item code 513A, causing every invoice with that line item to automatically go into Audit Exception status in the US Bank payment system.  Since the start of the problem, which appears to be after the last DPS patch was installed, we have been forced to match and rebill almost a thousand invoices that have suffered from this DPS rating error.
In reviewing the affected invoices, we…

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