Archive | February, 2009

DPS Invoicing Volume Increasing

The number of DPS invoices we are processing has slowly, but steadily, continued to rise. As of today, Daycos has submitted 174 invoices to DPS, of which 67 had been paid. We have had 13 invoice go into Audit Exception status, which is about 20% of the total invoices, which is up slightly from our last update….
We are growing increasingly concerned about transmission errors, which occur when invoices fail to move through the approval/payment process due to technical

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PowerTrack User Fee

We have received confirmation from PowerTrack that it is again the time of year for them to access and deduct their yearly user fees. According to the PowerTrack Help desk, they began assessing the fees at the first of the year and started applying the charges at the end of January. The fee is again $25 for each ID that has been created or used within 2008. The fee will be deducted from the first deposit to your account after…

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Help Desk Email Addresses Changed

We recently learned that the CWA and DPS Help Desk email addresses have changed. Last fall when the SDDC Systems Response Center was opened, we were advised that all email addresses would remain the same and had continued using the email address of cwa-helpdesk@sddc.army.mil for the CWA Help Desk and DPSHelpdesk@sddc.army.mil for the DPS Help Desk. This week we learned that the new CWA Help Desk email address is sddc.safb.cwahd@us.army.mil and the new DPS Help Desk email address is sddc.safb.dpshd@us.army.mil…

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Fuel Surcharge for Period 2/15/09 to 3/14/09

The price of fuel was $2.25 per gallon as reported on Monday, February 2, 2009 making the upcoming FSC rates for the period 2/15/09 through 3/14/09 as follows:

GBL Domestic HHG / International HHG & UB – 0%
GSA Domestic HHG – $0.00
GSA International HHG and BAG – $0.00

NOTE – You are reading correct above, for the second month in a row, there is NO fuel surcharge applicable for the specified period…. The baseline rate that is

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Daycos Staff Tours Andrews Van Lines, Inc.

On Wednesday, January 28th, the Daycos staff had the opportunity to tour a local carrier, Andrews Van Lines, located here in Norfolk, Nebraska. The tour provided the Daycos staff with first-hand information as to what is involved with a carrier’s side of a move, since our knowledge lies mainly with the final invoicing of the shipment to the finance center. We were able to see the various box sizes used for packing items for transportation; the dispatch office provided a…

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DPS Production Invoicing Update

As of a yesterday, Daycos has submitted 81 “live” DPS invoices. After a slow start, and a lull due to the holidays, the pace of invoices has picked up recently, with 30 of those 81 generated in the last week.
Since many are recently submitted and still in process, it is hard to draw too many conclusions about the success so far, but we have been able to receive payment on 24 invoices. Of those 24 that were paid, 4…

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DPS Invoice Transmission Problem

Update (2/2/09): Friday afternoon we were able to confirm that the invoices which had been held up for the previous week, had successfully been transmitted to DPS. We have not received word from anyone informing us of the cause of the transmission problem, but it does appear to be fixed and invoices are now moving between PowerTrack and DPS.…
In the early days of implementing CWA and PowerTrack, we were plagued by many transmission errors, when files would not make

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