First DPS Invoice Approved by PPSO

29. Sep, 2008 0 Comments

The first live DPS invoice continues to work its way through the process, although there have been some problems which has slowed its progress. As we noted in our last update, it made it into DPS and was ready for approval by the PPSO. We were able to work with the PPSO to do a little testing of the Dispute and Note functionality in DPS, and those seemed to work well.

Friday morning, the PPSO approved the last line item, and we expected to see the invoice move back to PowerTrack for payment. However, Friday afternoon we noticed that the “PowerTrack Sent Date” field in DPS, which indicates the date and time the invoice was sent back to PowerTrack for payment, was still blank. During our daily DPS invoicing test team call, it was determined that there was an “initial execution date” field in DPS, which was set for September 2012 in the Production system for some unexplained reason. Once this date was changed, the process seemed to run and the “PowerTrack Send Date” field was populated.

Again, we expected to see the invoice returned to PowerTrack for payment. However, as of 10 AM this morning, the invoice order had not been returned from DPS to PowerTrack. We would not expect this process to take this long, so it appears we may have another problem to work out before the invoice can be returned to PowerTrack for payment.

While we would of course like to see the process working perfectly, there is some good news related to the issues we have seen. Both of the problems encountered thus far seem to have been one-time setup issues related to the first time the DPS Production system has been used for invoicing. We can only hope that the latest issue turns out to be something similar.