Daycos News

It was determined Tuesday that we were experiencing technical difficulties with some of our reporting features available to our customers via XRSNet. Those features affected were the daily downloads of invoices and the invoice summary reports, both features made available by using the Invoice Search link of our website. The technical problems may not have allowed the reports to reflect the accurate number of invoices generated for your company on either Friday, May 25th or Tuesday, May 29th.
We are…

In todays ever-changing industry, it is reassuring to know that there are some things you can count on to allow your company to progress with the times. We place our confidence in knowing that we have many of the right tools to assist the industry carriers with their billing needs. With well over 20 years of rating software experience under our belt, we invite you to check out our AccuBill program.
AccuBill enables you to log onto our internal billing…

We just wanted to remind everyone that on Monday, May 28th, the Daycos office will be closed for Memorial Day. Normal office hours will resume on Tuesday, May 29th.

Today we received an email from Larry Briggs of SDDC with the following message:

PLEASE DO NOT REPLY TO THIS EMAIL
———————————
To CWA Users
Due to the CWA application move out to Scott this past weekend. The system has been running slow. The system developers and administrators are currently working this problem.
Thanks…

We have noticed a slowdown over the last week and throughout the day today. We will keep you abreast any new details as they are provided

As you file your rates for the next cycle, we wanted to pass along again the update that was released in April 2006 from SDDC regarding the applicability of several surcharges such as port congestion, port security and so on. We have had several inquiries over the last week as to what surcharges are currently applicable and for what specific codes of service. For your reference, you can find this update at http://www.sddc.army.mil/sddc/Content/Pub/36548/MBVCNSDAU.pdf.…

We received an email earlier from PowerTrack containing the following:

PowerTrack will be unavailable due to system maintenance from 8:00am CT until 6:00pm CT on Saturday, May 19 (2:00pm GMT, Saturday, May 19 until 12:00am GMT, Sunday, May 20). …

In this day and age where every penny counts it is important to always review any Notice of Overcharge (NOC) you receive. We have encountered numerous circumstances where an item in question was already credited on a supplemental invoice or GSA did not have all documents when they were reviewing the shipment. To make the review of these items effortless on the end of our billing customers, we will review, protest if applicable and follow up on your NOC as…

With the busy season fast approaching, we would like to provide a few tips to alleviate delays in invoicing this summer.

• Please ensure all billing packets sent to us have been registered prior to sending them to our office. If we receive paperwork that is not registered, we cannot process it until we receive a completed registration from your office.
• Provide clear and completed paperwork. Recently we have noticed a large number of documents (DD619s, DD619-1s and weight tickets) that

…

We were advised this week by a representative of DFAS-Indianapolis, that when we have an invoice in which we are electronically billing an additional amount on a service charge that has already been paid on that shipment, we must provide corrected documentation/information to their customer support department prior to invoicing so they can update their system.
Once the information has been provided, we are required to allow 5 business days… for their system to be updated. After the allotted time

Last week we mentioned our programmers have been busy updating our internal billing program and AccuBill with the numerous changes presented in the I-18 for International HHG and UB shipments for the new cycle. Both systems have been fully updated to reflect the following changes:…