U.S. Bank Syncada Fee Increase

Daycos is notifying our customers that, in light of the interest rate increase announced by the Federal Reserve, the Syncada processing fee will increase to 1.38% as of Monday, April 3, 2017. The new fee will be applied to pay dates on or after April 3, 2017, regardless of shipment date or approval date.…Read more

Daycos brings back the blog!

Daycos wants to insure critical and operational updates, such as the FSC changes, are delivered in the most effective manner to reach our clients. As the vast majority of our clients utilize email most frequently (easily accessible, mobile, daily access), we will communicate those changes via email moving forward. Our blog will undergo significant changes this year to resemble the blog in years past- relevant discussions and articles on our industry, market conditions, and insights to serve you on a…Read more

Fuel Surcharge for Period 12/15/16 to 1/14/17

The price of fuel was $2.48 per gallon as reported on Monday, December 5, 2016 making the upcoming FSC rates for the period 12/15/16 through 1/14/17 as follows: GBL Domestic HHG / International HHG – 0%
GSA Domestic HHG – $0.00
GSA International HHG and BAG – $0.00 There is no fuel surcharge applicable for the specified period.…Read more

Change 3 released to the IT-16 and 400NG Tariffs

The SDDC has released a Change 3 to the IT-16 tariff effective November 22, 2016 and 2016 400NG tariff effective November 15, 2016. Most of the changes were billing related updates, two of which addressed changes that have previously surfaced that had not been addressed in the tariffs. One of those changes surfaced over the summer in billing and with GSA post-audits. This summer, TSP’s began receiving requests to issue a refund for non-performance of unpacking when an international shipment…Read more

Daycos PII Procedures

Recently USTRANSCOM Program Executive Office for Transportation sent a request for information on how TSPs are handling Personally Identifiable Information (PII). The request was a list of questions, including the following: “Does your organization have agreements in place with third party providers that address safeguarding of PII data?” Daycos takes the confidentiality and protection of all of our customers’ data very seriously, including PII. We have put numerous protections in place over the years to make sure we were protecting…Read more

Daycos Closed on Thanksgiving

Thanksgiving is a time to reflect and express gratitude. It is in that spirit that we want to thank you- our customers and partners- for your continued loyalty and business. The Daycos office will be closed on Thursday, November 24th for the Thanksgiving Holiday. Our office will be open on Friday, November 25th from 8:00am to 2:00pm CST, with normal office hours to resume on Monday, November 28th. We wish you a safe and happy holiday!…Read more

Daycos’ Technical Difficulties Have Been Resolved

The technical difficulties with our Internet Service Provider have been resolved.  All of the Daycos systems are functioning and you may resume your normal processes.  Again, we apologize for any inconvenience this may have caused you, and we thank you for your patience.  If you have any questions, please contact us at support@daycos.com or call 1-800-366-1440. …Read more

Daycos experiencing technical difficulties

Daycos is currently experiencing technical difficulties with our Internet Service Provider.  The issue is impacting primarily our incoming communications. Therefore, our phone lines are intermittent,  as well as emails and other incoming data are not being received right away. Addionally, MyDaycos, XRSNet and FTP cannot be accessed at this time.  We apologize for any inconvenience this may cause you. We will let you know when the situation has been resolved.  Thank you…Read more

Daycos November 2016 Newsletter

The Daycos November newsletter has been sent out, and can be viewed here. A few of the topics in this month’s newsletter include: • Carrier-centric Revenue Solutions
• Customs Charges on Alcohol
• A Heartfelt Thanks
• Updates coming to MyDaycos If you did not receive an email with this month’s newsletter, but would like to receive it directly each month, please feel free to subscribe here: Daycos NewsletterRead more

Upcoming Downtime for Scheduled Maintenance

In an effort to better streamline the services we provide and maintain efficiency, Daycos is performing monthly maintenance on our systems.  Daycos applications will be unavailable while this maintenance is being performed.   This notification is to let you know that the November maintenance session is scheduled for this Friday, the 18th from 5:00 PM – 8:00 PM Central Standard time.  MyDaycos.com, both AccuBill programs, and Daycos.com will be unavailable during that time frame. We apologize for any inconvenience this may…Read more